Among WorldVPN’s features, you can connect to up to ten different servers simultaneously. However, this number is only possible when investing into the Business package – the number of simultaneously accessible servers depends on which package you purchase. Therefore, the Budget and Unlimited options offer a maximum of three only.
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Both the client and the online control panel (or the Power Panel) on the company’s website are very minimalistic and focus solely on filling their functions, with little information provided about anything else. The client’s main functionality is to help you actually connect to a server with safety preferences set up. The Power Panel mainly provides information on the amount of data that went through your computer and also general server info.
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Even though this is mainly a safety concern, it is worth adding here too that the client actively monitors and logs data that passes through the network. Your data logs are not only visible through the desktop client – the Power Panel of your account keeps records of your timestamps and connections as well. And whereas other parts of WorldVPN’s website such as its client portal are secured using an https connection, the Power Panel storing your data logs isn’t using SSL encryption. This is a sharp contrast to VPN services’ policy supporting your actions’ intractability. After all they, the providers of the service, can still catalogue your activity. If you are using WorldVPN, you will never be “truly” alone and anonymous online.
Windows, Mac, Android Focus
Even though multiple platforms are supported, WorldVPN focuses on Windows, Mac and Android-based work. This is indicated by their corresponding logos displayed on the main page. They are immediately available for download, with minor instructions given. Registering however, is not accessible directly from this area. You can first encounter it in the billing area only. Overall, the official website is structured oddly and you can get lost trying to find where to register at or getting information on how to set up platforms other than the Windows-Mac-Android trio.
A more positive side to report is that WorldVPN does its data encryption right. Encryption can be done on either 128 (on PPTP) or 256 bits (on OpenVPN). Your connection is also selectable based on Internet protocol, so both TCP and UDP are live options. This means that even though 128 bits would provide less safety, the speed of your connection is nevertheless adjustable by you, as less encryption results in slightly more speed.
As for the number of available servers, the list is quite extensive and expands regularly. Over a hundred locations are available currently, across 45 countries and all continents (except Antarctica). To test WorldVPN’s server network, we ran speed tests on three different servers connecting onto them individually. As it is observable, only the Tel-Aviv server is below the average values, the rest is manageable for its worth.
Tel Aviv Speed Test
Kansas Speed Test
Roubaix Speed Test
OS, Device Support
Currently the most important platforms are supported by WorldVPN: Windows, Mac and Linux for desktop, laptops and Android, iOS for mobile usage. Both Windows and Mac users can make use of WorldVPN’s official desktop client to get it up and running. Putting this software to work is extremely simple: after installation, you can start automatically, select a server, adjust your preferred connection type, and connect. All of these options are available from the main window of the client. Therefore little to no configuration is needed – your connection is automatically set up to be the safest available. And if that’s what you already desired, your only agenda is to type in your user information and select a server, which makes it extremely easy to use.
If looks also matter to you; WorldVPN focuses on accessibility first, and thus the client’s appearance is minimalistic, essentially adjusted to your operating system’s or mobile device’s native looks.
Apart from these, iOS is also supported. Sadly enough, there is no application to come with it. It requires a manual setup, and the official website provides a basic but understandable guide for the setup of it. Ubuntu Linux is also supported, with a guide similar to iOS in detail. Support for different platforms is certainly an aspect that WorldVPN should give some more attention.
Four packages are offered currently with a general feature set that’s present in all of them. All plans have their port speed capped at 100mbps, and each is capable of using the same high-security encryption of 256 bits and PPTP protocols. Furthermore, all of them gain access to all server locations, except the Dedicated package, which is a permanent station in itself. While at first it seems like payments are only available on a monthly basis, there are actually different billing cycles available that provide savings when you choose for quarterly, bi-annually or annual payments. There is also a free trial available upon request, with a little over one month of time to test and limited bandwidth. Apart from this, it provides the same service as a paid one would.
The cheapest option available is the Budget one, for $4.95 per month or just $3.50 per month when you opt for annual billing. It comes with 15 GB’s of bandwidth, and three simultaneous server connections. The Unlimited package differs from this only in one aspect; it offers Unlimited bandwidth for $9.95 monthly. For $10, there is the Dedicated package, aimed at financial transactions with its 30 GB of bandwidth and a dedicated IP address. And lastly, the Business plan is offered at $19.95, with unlimited bandwidth and 10 simultaneous server connections. However, annual billing generally costs less, with $41.95 for one year: this accounts for a $3.48 fee.
As far as payment methods go, the following are available: PayPal, Moneybookers, Payza, Liberty Reserve, CashU, Bitcoin, and popular credit cards. Let’s say you were not satisfied with the product and you would like a refund. This is possible probably at any time (again, little to no information is provided on time limits) when service is out for at least three days. Nevertheless, WorldVPN at least has a refund policy.
Sadly, this is probably the weakest point of WorldVPN. Even though the client or any aspect of the service is easy to understand and use, mistakes, lost connection or server downtimes can happen to any company, any server. To help customers, e-mail and chat based assistance is offered. The bad news is that the support team was continuously unavailable through chat support. At least we got a mildly informative reply via e-mail, but it looks like that’s as far as customer support goes, which is borderline unacceptable. And to put some icing on this frozen cake, there is little else available – the lack of a forum, and the Facebook and Twitter pages used only to update customers on new servers are a testament to this.
- Easy to access and use
- Simultaneous server connections
- Slightly dodgy pricing
- Limited refund policy
- Lacking customer service
- Doesn’t provide complete anonymity