A main theme of SaferVPN is effective support. The desktop clients’ main page – next to an elegant portrayal of functions and settings – displays weekly tips and offers. Installing any SaferVPN client or application is also simple; and if all bets are off, you can still find detailed guides online for installation, complete with direct links for servers to connect to. The client automatically presents a number of recommended servers in popular server countries such as the US and the Netherlands to quickly get into the action with an IP of those countries. The separate star icon for adding a certain server to your favorites is understandable, however there no sort options other than the standard alphabetic arrangement.
A word must be said about a neat feature: the service comes with a kill switch for Windows, Mac, Android, and iOS apps. This means that in addition to having a stable connection, if you experience an error or just an electric blackout, SaferVPN ensures that you don’t connect to the internet without VPN protection. Using the desktop apps you can enable kill switch prior to making your VPN connection, while in the mobile apps kill switch is activated automatically when the auto-reconnect feature is on by default.
Another feature meant to protect your privacy is the automatic Wi-Fi security, which could be useful when connecting to a public hotspot or any unprotected wireless network regardless if it is in locked mode (and even inside your pocket). When you launch the SaferVPN app the automatic Wi -Fi security will run in the background – if enabled – and encrypt your data.
As SaferVPN is adding more and more security and privacy features to its service it is also making sure that the use of its software remains simple and effortless. Instead of spending precious minutes meddling with the settings, you can initiate the process right from your browser. SaferVPN’s Chrome extension integrates a user-friendly interface into your toolbar. From the menu you can toggle the status of the VPN, and choose between the available server locations. This way you are only one click away from activating your VPN shield, and you don’t need to close the page to do so. This feature is available for non-paying users as well, although their bandwidth is limited to 500MB per month.
SaferVPN’s network of servers is an expanding one. They hold 700+ servers across 35 key locations around the planet. Their latest recruits include Mexico, Argentina, Portugal and Ireland, showing that they are expanding in more than one continent. Every server supports OpenVPN, L2TP/IPSec and PPTP as well. They even included IKEv2. Furthermore, PPTP runs on 128-bit, while the rest on 256-bit encryption keys.
Connection speeds are generally good, if not great. There is generally little deviation from non-VPN pings and connection is stable, with very minor spikes of high ping. One problem though is that dedicated IP and P2P connections are not supported. P2P is still possible, though; it is just not looked kindly upon, probably because of the specific log policy SaferVPN practices. Nevertheless, the server network side of the service is overall satisfying: it is stable, secure and fast.
Norway Speed Test
Singapore Speed Test
Switzerland Speed Test
Next to your billing information, the IP address you connect with is also saved. SaferVPN does store specific information to prevent credit card fraud and abuse of its network; therefore, complete anonymity is not possible. There are many VPN companies that don’t track any privacy-sensitive data but do store this same VPN usage data SaferVPN does, so its no-log policy is acceptable. There are however VPN companies out there that don’t keep any of this VPN usage data or other information.
OS, Device Support
A good number of machines are capable of running SaferVPN’s service. From Windows XP to Windows 10 to mac OS, Ubuntu and Chromebook – almost all of today’s operating systems are supported, the only exception being Windows Vista. The situation is the same with other devices. The iPhone and iPad, Android machines and Windows Phones (8.1) are all compatible, but so are DD-WRT and Tomato Routers. The important thing to note is that even though the safety protocols OpenVPN, L2TP and PPTP are available for usage, most of them do not support these three settings at once. In fact, these preferences vary significantly from device to device.
The smartphone support is just as stellar and developed as for other devices. Both Android and iOS users can enjoy the separate app that can be downloaded from their respective official store. The apps display the same design and easy to use handling, only cut for touch-based control.
Fortunately, SaferVPN doesn’t fuss about its pricing, as it provides a clear picture for everyone. Through SaferVPN’s special offer for Best Reviews readers, you can enjoy up to 80% in savings on the one-month, one-year and two-year plans SaferVPN sells. The shortest one-month plan gives you a brief glance into the full treatment. It’s a flexible way to do your business, and you can renew it if you are satisfied. This plan charges you $9.99 per month. If you’ve already decided to use SaferVPN for a longer period of time, you can expect a discount on your monthly cost, as a reward for your loyalty.
The one-year plan has a price of $5.13 per month, which means that you will be billed $71.90 on a yearly basis. You’re saving 40% compared to the month-to-month plan and receive two months of free service on this plan. Last but not least, unyielding supporters of SaferVPN can opt for a two-year plan, thus earning a significant price reduction of 80% off. These subscribers only need to pay $3.49 per month, which adds up to a sum of $83.77 for 24 months of service.
Luckily, if you decide otherwise, every purchase comes with a 30-day money back guarantee. This is very close to a generous offer and is something to applaud. In terms of payment options, the following are supported: PayPal, Bitcoin, Ecopayz, Mint, Visa, MasterCard, American Express and Discover.
Business customers have two plans to choose from: Business and Enterprise. The former costs $10 per month per team member and includes VPN servers dedicated solely to your business and the use of shared servers in 35 locations worldwide, among other features. Those looking for secure cloud-based corporate access for their entire organization will need to contact SaferVPN for a customized quote for the Enterprise plan. All business customers enjoy the same 30-day money back guarantee like home VPN users.
We finished the day with positive experiences here. After accidentally leaving a page open, the chat automatically sends a message, asking if they can help. The same can be said about the service itself: response was quick, and even if language usage was not perfect, SaferVPN’s staff was able to help and inform us extensively. It’s a good thing their customer service personnel is responsive, as the FAQ they offer is not all that helpful. Social media presence is also strong. While Twitter is mostly used to supply inside news, SaferVPN’s Facebook is full of links related to internet safety, and also their campaign they participate in called Unblock the Web, which is a striving to provide free VPN access in countries with internet censorship.
SaferVPN pampers users with a versatile and solid list of features and fast paced connections. You can connect to any of the 700+ servers from 35 locations, via a client meant to be easy to use, even for people who never had a VPN before. It also automatically detects issues during your sessions. SaferVPN supports a large number of devices and the well-designed clients and browser add-ons promise the same user-friendly and efficient protection across different platforms. The 256-bit encryption is solid enough, and we welcomed the addition of the VPN Kill Switch and smart Wi-Fi protection, which switches on the VPN if you connect to an unsecured network. SaferVPN isn’t the cheapest VPN provider out there, yet with the one-year and two-year plans you’re getting a lot of quality value for money. You can feel comfortable investing in a one-year or two-year plan considering the solid track record SaferVPN has and the pace at which they expand their VPN network and set of features.
- Great speed, reliability
- Easy to use cross platform apps
- Chrome extension
- Responsive customer service
- Stellar privacy, security features
- No-log policy could be stronger