A main theme of SaferVPN is effective support. The desktop clients’ main page – next to an elegant portrayal of functions and settings – displays weekly tips and offers. Installing any SaferVPN client or application is also simple; and if all bets are off, you can still find detailed guides online for installation, complete with direct links for servers to connect to. The client automatically presents a number of recommended servers in popular server countries such as the US and the Netherlands to quickly get into the action with an IP of those countries. The separate star icon for adding a certain server to your favorites is understandable, however there no sort options other than the standard alphabetic arrangement.
Great speed is also an asset of SaferVPN; we experienced no actual disruptions of service and just minor increases in ping on rare occasions. Thus we found that though service is fast, reliable and presented well, there are some little annoying specifics that are tiring. SaferVPN runs well on all of the major streaming services such as Netflix (constantly foiling their blocking efforts), Pandora and Spotify while some of our favorite apps like Skype also worked perfectly in conjunction with the service.
A word must be said about a lack of a feature: there is no fail-safe switch coming with any of SaferVPN’s services. This means that despite having a stable connection, if you do experience an error or just an electric blackout, your progress will be lost. Next to this, there is a specific log policy they use, in which your bandwidth usage is monitored for example. This is mostly done for the sake of preventing payment and usage fraud, but this means that completely disappearing from the eyes of the web is not possible.
SaferVPN’s recent efforts yield a significant breakthrough in their VPN service. Instead of spending precious minutes meddling with the settings, you can initiate the process right from your browser. SaferVPN’s Chrome extension integrates a user-friendly interface into your toolbar. From the menu you can toggle the status of the VPN, and choose between the available server locations. This way you are only one click away from activating your VPN shield, and you don’t need to close the page to do so. This feature is available for non-paying users as well, although their bandwidth is limited to 500MB per month.
SaferVPN’s network of servers is an expanding one. They hold 400+ servers across 30 key locations around the planet. Their latest recruits include New Zealand, South Africa, Thailand, Hungary, Romania and Belgium, showing that they are expanding in more than one continent. Every server supports OpenVPN, L2TP/IPSec and PPTP as well. They even included IKEv2, which is a rare sight in the VPN world. Furthermore, PPTP runs on 128- bit, while the rest on 256-bit encryption keys.
Connection speeds are generally good, if not great. There is generally little deviation from non-VPN pings and connection is stable, with very minor spikes of high ping. One problem though is that dedicated IP and P2P connections are not supported. P2P is still possible, though; it is just not looked kindly upon, probably because of the specific log policy SaferVPN practices. Nevertheless, the server network side of the service is overall satisfying: it is stable, secure and fast.
Norway Speed Test
Singapore Speed Test
Switzerland Speed Test
There are some important details to discuss here. SaferVPN does have a no log policy. This is great, as during your VPN service activities, the websites you access are not tracked. However, since this a policy, there are preferences to it that deviate on what is not monitored and what is. SaferVPN does save the information of the amount of data you exchanged during a session – both downloaded and uploaded data are included. Next to your billing information, the IP address you connect with is also saved. It is apparent then that policies can mean multiple things as they vary from provider to provider. SaferVPN does store specific information to prevent credit card fraud and abuse of its network, therefore complete anonymity is not possible.
OS, Device Support
A good number of machines are capable of running SaferVPN’s service. From Windows XP to Windows 8 to Mac OS X, Ubuntu and Chromebook – almost all of today’s operating systems are supported, the only exception being Windows Vista. The situation is the same with other devices. The iPhone and iPad, Android machines and Windows Phones (8.1) are all compatible, but so are DD-WRT and Tomato Routers. The important thing to note is that even though the safety protocols OpenVPN, L2TP and PPTP are available for usage, most of them do not support these three settings at once. In fact, these preferences vary significantly from device to device.
The smartphone support is just as stellar and developed as for other devices. Both Android and iOS users can enjoy the separate app that can be downloaded from their respective official store. The apps display the same design and easy to use handling, only cut for touch-based control.
Fortunately, SaferVPN doesn’t fuss about its pricing, as it provides a clear picture for everyone. Through SaferVPN’s special offer for Best Reviews readers, you can enjoy up to 65% in savings on the 1-month, 6-month and 12-month plans SaferVPN sells. The shortest one-month plan gives you a brief glance into the Premium treatment. It’s a flexible way to do your business, and you can renew it if you are satisfied. This plan charges you $7.50 per month. If you’ve already decided to use SaferVPN for a longer period of time, you can expect a discount on your monthly cost, as a reward for your loyalty. The semi-annual plan has a price of $5.82 per month, which means that every sixth month you will be billed $34.94. Last but not least, unyielding supporters of SaferVPN can opt for a whole year, thus earning a significant price reduction. Annual subscribers only need to pay $4.99 per month, which adds up to a sum of $59.95 for 12 months of service.
Luckily, if you decide otherwise, every purchase comes with a 14-day money back guarantee. This is very close to a generous offer and is something to applaud. In terms of payment options, the following are supported: PayPal, Bitcoin, Ecopayz, Mint, Visa, MasterCard, American Express and Discover.
We finished the day with positive experiences here. After accidentally leaving a page open, the chat automatically sends a message, asking if they can help. The same can be said about the service itself: response was quick, and even if language usage was not perfect, SaferVPN’s staff was able to help and inform us extensively. It’s a good thing their customer service personnel is responsive, as the FAQ they offer is not all that helpful. Social media presence is also strong. While Twitter is mostly used to supply inside news, SaferVPN’s Facebook is full of links related to internet safety, and also their campaign they participate in called Unblock the Web, which is a striving to provide free VPN access in countries with internet censorship.
SaferVPN pampers users with a versatile and solid list of features and fast paced connections. You can choose from 30 exotic locations, and use a unique protocol, called IKEv2. The client is meant to be easy to use, even for people who never had a VPN before. It also automatically detects issues during your sessions. SaferVPN supports a large number of devices and the well-designed clients promise the same user-friendly and efficient protection across different platforms. The 256-bit encryption is solid enough, and we welcomed the addition of their Chrome extension, which makes switching your VPN on and off depending on different use cases even more convenient. We feel like we must point out that SaferVPN’s prices are a bit on the high end, unless you score a discount by opting longer through a promotion such as the one they currently have for Best Reviews readers. We welcome SaferVPN’s innovations like its browser extension and the smart DNS feature they announced for release soon, which makes SaferVPN a more than safe choice for protecting your internet activities today and in the future.
- Great speed, reliability
- Easy to use cross platform apps
- Chrome extension
- 256-bit encryptions
- Responsive customer service
- Poor FAQ
- Pricey when not on sale