SaferVPN’s desktop clients are an elegant portrayal of functions and settings for all kinds of customers. The client automatically presents a number of recommended servers for all newcomers to quickly get into the action, while the most demanding users can navigate through the menus and suitably adjust the experience to their needs. This includes choosing different VPN protocols, enabling the kill switch, and manually dictating the program’s behavior when using different Wi-Fi networks.
A word must be said about SaferVPN’s care for security. The service comes with a kill switch and is protected by a trustworthy 256-bit encryption. There’s also the ability to change between different VPN protocols, of which there is IKEv2, OpenVPN, L2TP over IPSec, and the not-so-safe PPTP. A big emphasis has been put on the Wi-Fi protection feature, where customers can manually add trustworthy networks or enable the automatic protection feature that will run in the background to always protect your data. This is particularly useful when connecting to a public hotspot or to any unprotected wireless network, regardless of whether you’re using your device or not.
As more and more VPN providers are adding browser extensions to their arsenal of security and privacy features, SaferVPN isn’t being left behind by providing its own. Keeping the same simple and effortless interface of the desktop apps, these tools are available for Chrome and Firefox and not only allow users to initiate the process right away but they also include useful WebRTC leak prevention. The tool can be downloaded from SaferVPN’s official website but will only work after signing up for the service, even if it’s only for the 24-hour free trial.
SaferVPN’s server network is not the biggest by any means, but it’s enough to ensure worldwide coverage. The company offers 700+ servers in more than 30 locations around the world, including countries such as South Africa, Hong Kong, Mexico, and more. Some of these servers also have P2P servers that can be used at will without any bandwidth restrictions.
But SaferVPN’s performance creates an unusual mix of feelings. Testing the speeds from Europe showed generally positive results even on distant servers, but it took a while for even the simplest of web pages to be fully displayed. On a more positive note, testing for DNS leaks proved that the feature worked properly. SaferVPN uses the Google Public DNS service to prevent this flaw from occurring; these DNS addresses are used by millions of people around the world and are not traceable, which is why – regardless of how strange it might seem – the test results showed neither our true location nor the one we were connecting to, as is typical with other VPNs.
SaferVPN does have a no-log policy, which is great and the common standard nowadays. However, this is isn’t as clear-cut as that since the company does save the date and time at which you started using the service as well as information about the amount of data exchanged – both download and upload – during a session. SaferVPN will additionally log the location of your country and the VPN connection when using its service, though data such as the websites visited, your IP address, or DNS queries are all ignored. As expected, this data is said to be collected for statistical purposes, though it may be enough for some users to raise their eyebrows.
When it comes to the implementation of security in the program, on top of the trustworthy 256-bit encryption there are also safe VPN protocols and a kill switch function mostly useful for those connecting to P2P servers. There’s also Wi-Fi protection and, lest we forget, the WebRTC prevention feature that browser extensions come equipped with.
OS, Device Support
A good number of machines can run SaferVPN’s service. Actually almost all of today’s operating systems are supported, covering computers, mobile, and other devices. Windows users can install the app on Windows 7 and above, macOS 10.9.5 or newer is the availability for Apple lovers, while there is even an option for Linux Ubuntu. This wide range of support is the same with mobile, too, with iPhone, iPad, Android, and Windows Phone (8.1) all compatible, as well as rare platforms such as Blackberry.
And because we’re in the age of online streaming, SaferVPN also runs on Amazon Fire Stick and other devices created for this purpose. In fact, even those that don’t support this kind of software by default can still be covered by the service by making use of manual configurations on DD-WRT and Tomato routers. Doing so will also overcome the limit of five simultaneous connections for each SaferVPN account.
Fortunately, SaferVPN doesn’t fuss about its pricing as it provides a clear picture for everyone. Through SaferVPN’s special two-year plan you can enjoy up to 70% in savings thanks to a very attractive price of $78.96 that is billed every 24 months. This is the most popular plan but there are other alternatives for those looking for shorter subscriptions, too, although the discounts obviously are not as big.
The annual plan charges $65.88 per year and so has a value of $5.49 per month, already representing a 50% discount when compared to month-to-month payments. No plan limits feature availability, either, so the only thing that changes is the length and cost of the subscription.
Luckily, every purchase comes with a 30-day money-back guarantee, which allows use of the program risk-free for an entire month. Also, even before buying a plan SaferVPN offers a 24-hour free trial version of the program, where all of the main features and the entire server network are available.
Customers looking for corporate plans, however, should visit Perimeter 81, the company’s solution that has varying prices according to the size of the business. In terms of payment options, the company accepts credits cards, PayPal, and Bitcoin.
An overall positive experience is rounded off by SaferVPN’s customer service. The live chat, for instance, starts automatically if someone remains on SaferVPN’s website for a long time and is the best option for directly getting in touch with the staff, who reply quickly, politely and helpfully. The FAQ page is also worthy of praise since it’s fortunately not limited to the just the basic questions and actually offers helpful insight. Social media presence is also strong and while Twitter is mostly used to supply inside news and other relevant topics, it can be used to ask questions directly to the company, as is the case with SaferVPN’s Facebook page too.
SaferVPN offers a solid list of features with fast- paced connections that will please most people looking for a new VPN. The main highlight is its simple and intuitive apps for computers and mobile that allow everyone to quickly connect to the 30+ locations, while those looking for interactive settings will also feel pleased with what they can do.
The 256-bit encryption shouldn’t be overlooked, nor should other important security measures like the kill switch, the smart Wi-Fi protection, or the Web RTC leak prevention that’s built into the browser extensions. SaferVPN certainly can’t be considered the cheapest VPN provider out there, though the annual and two-year plans do offer some great discounts on a program that it’s worth investing in. The fact that there’s a useful – though admittedly short – free trial means there’s no excuse to not try for yourself.
- Intuitive and aesthetically attractive apps
- Good amount of security features
- Browser extensions
- Attractive pricing
- Responsive customer service
- Inconsistent performance