We conducted our tests on the Windows client. It requires XP Service Pack 3 or better, and Windows 10 is supported. The installation process is very similar to any other, not requiring too much effort on your part, other than clicking next and selecting folders. The first event to be highlighted is once you start the program. Since it is the first time the client runs on your computer, you are presented with a tutorial not only on the software itself, but on VPN services in general. The latter is quite odd. We can presume in good faith that if someone runs the client, they have paid for a VPN service in some way or another, and though there are most possibly exceptions to it, it is silly to think that someone would pay for a service they have literally no idea about. In our opinion, providing a general introduction to VPNs is not really needed, as it does not provide anything new for the vast majority of VPN users.
Information related to using the client however is much more useful and there is a good deal provided for this agenda when you run the program for the first time. Connecting to a VPN server is just a bit more odd than elsewhere, at least in the Windows case. You cannot connect to anywhere by double clicking a server, for example. In the top left, there is an additional bar that enables VPN in general. Afterwards, everything is ready to go. Settings wise, the most notable feature is DNS leak protection. This is a rarely seen protocol that shields your network from intruders in between IP address changes. You also employ “stealth mode”, which is essentially running a TCP connection through a specific port, thereby granting better protection. This is not exactly port forwarding, but something less effective. Nevertheless, it is another option for you to consider.
VPN Unlimited offers connection to 39 countries and 53 servers, with Canada and the USA receiving most of the attention in this matter. Some more frequently seen Asian destinations are also included like Hong Kong and Singapore, but Japan and Malaysia are similarly available. We would also like to highlight Chile, a country that is very rarely seen in VPN quarters. Overall, despite these fine choices, there is still a lack of locations somewhat. However, if you are searching for access to the more popular online destinations, VPN Unlimited is as good as any other provider. In terms of P2P support, only select servers allow it.
In terms of speeds, we can bring you much better news. VPN Unlimited’s greatest strength is the quickness of their connections. The most prominent phenomena we noticed is that long distance connections (for example from continent to continent) do not slow your progress down as much as elsewhere. We were generally satisfied with this part of VPN Unlimited.
There are a couple of things to pay attention to with VPN Unlimited in terms of privacy. First of all, it is not entirely obvious at first what the safety protocol of VPN Unlimited is. Nor the otherwise poor knowledgebase, nor the client itself provides sufficient information on this matter. In fact, there is no setting inside the Windows software that lets you select between safety protocols. This is because there is only type of protection for Windows: OpenVPN, with a 256-bit encryption. Mac OS X uses IPSec, and so are iOS applications, on 128-bit encryptions. We would appreciate some more accessible information on these crucial subjects.
OS, Device Support
Device support is standard with VPN Unlimited. However, those machines that are welcome have some type of software available for them – all of them. This means that in terms of operating systems, Windows XP SP+ and onwards is supported. Mac OS X and Linux are similarly good to go. Mobile devices are well supported with native applications for Android, Windows Phone and iOS devices available in their designated app stores. Apple TV and DDR-WRT routers are also supported to get all your devices online through a VPN Unlimited connection.
Prices are extremely low with VPN Unlimited. Low enough to the point where several other VPN enthusiasts are actually worried about the credibility of the company. Our only concern is the lack of information on protection, but not much else. The most important thing to note here is that in order to make a purchase, you must register to KeepSolid’s website.
You can get the service for 10 days, for a price of $1.99 with the appropriately named Vacation plan. One month costs $3.99 on the Economy plan, which is 33% off and is already a better offer costs wise than what most VPN providers offer on an annual basis. Three months under the Standard plan fares at $7.99, which is 56% off. One year costs $23.99, meaning a monthly fee of $1.99. This plan named Professional is listed as 67% off. There is also a three years Premium package, sitting at $64.99 overall and $1.80/mo. And finally, there is an “Infinity” package, letting you use VPN indefinitely (or at least until the company lasts) for $499.99. All purchases come with 7 days of money back guarantee, but there is no free trial offered.
Payment options include Amazon, PayPal, Visa, MasterCard, Bitcoin, Bank transfer, Ukash, ecoPayz, paysafecard, Mobiamo and Mint.
VPN Unlimited does not offer “unlimited” methods of communication of course, but you can still contact them and expect a response in a timely manner. E-mail is the preferred channel of exchange, but you can also find the company on various social media sites. Facebook, Twitter, Google+ and Linkedln are all social media sites where you can encounter VPN Unlimited. The knowledgebase of the company is “blended” together with the FAQ section, or at least it is labeled as such. While setup processes are relatively simple, VPN Unlimited thus lacks an actual knowledgebase, as the FAQ is informative, not instructive.
Overall, VPN Unlimited leaves us with somewhat mixed feelings. While speeds and the relative ease of usage are positives – and of course, the extremely low prices – there are some minor inconsistencies that can be annoying. Information on safety protocols is not enough, and we are also not quite satisfied with the number of locations and servers, most of which are rented anyway. Lastly, while P2P is not forbidden, its availability is not the best.
- Very low prices
- Not hard to use
- Limited P2P
- Security concerns
- No free trial