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Main Features of ibVPN
ibVPN offers private, secure browsing with no activity tracking, no traffic limitation (read: unlimited bandwidth; limited by your internet connection) and unlimited switches between servers. This provider does not currently offer dedicated IP’s, which might limit their customers in a single IP area. In addition, ibVPN is solely compatible with DD-WRT supported routers. All other routers remain unsupported at this time.
ibVPN works with almost every protocol including the premier 3 – PPTP (manual setup or VPN client), L2TP (manual setup) and OpenVPN (VPN client). They, additionally, offer SSTP (accessible from the Middle East, Arab countries and China – only for Windows and Linux OS). Unfortunately, at this time, they do not support the SSL protocol. The encryption type for each protocol is 256-bit for OpenVPN and L2TP, and up to 128-bit for PPTP.
One of the unique aspects of ibVPN is its latest ibDNS feature, which allows its users to access popular media streaming services such as Netflix and Hulu without any loss of speed. It uses your VPN connection to pass the geo-restriction, but then lets you stream the media using your own internet connection. When using ibDNS, your real IP will be shown and not that of your VPN connection. On sites like Netflix, BBC iPlayer and other popular streaming services you probably don’t really want to hide your IP anyway.
Privacy Protection
As you can imagine, the most important aspect of an invisible browsing VPN service would be their ability to keep you, well, invisible. The privacy policy for ibVPN is ironically very visible, which is a good start.
In summary, ibVPN promises to not spy on users nor monitor their internet usage. They do not keep any logs with the activity of their users. They do, however, record and keep some data to be able to charge you correctly for the VPN connections you’ve made through their service. They store things like the duration of your VPN connection, the time and location of where the connection was made and the amount of bandwidth used during the session.
The information ibVPN does record is only used for billing and to thwart criminal activities online. This information enables ibVPN to enforce their Terms of Service and hence, curtail spam, crimes using the service, amongst other things. If there is any grounds for violation they use these trace logs to determine which account is in violation and consequently terminate the service and/or take further action. Moreover, ibVPN promises to not give out any of the usage information to third parties unless necessary for service quality and maintenance needs.
This is a pretty solid, simple privacy policy that hits all the right buttons for a VPN service specializing in shielding your internet usage from prying eyes.
OS, Device Support
ibVPN is compatible with most devices and operating systems. It supports Microsoft’s Windows 2000, XP, Vista and 7, while it also runs smoothly on Linux and Mac OS X 10.2 and higher. Gamers will be happy to learn that its VPN services work on PlayStation 3 and Xbox 360 as well, opening up a whole world with new gaming opportunities. ibVPN also runs on iPhone, iPad, Windows Mobile and Android devices.
This list is not exhaustive – hence, any PPTP, L2TP, OpenVPN compatible devices/software is supported as well.
Pricing
One of the best features of ibVPN is the 2-hour free trial of the service. I personally attempted to use their 2-hour trial service as research for this article. Note – The trial starts from the moment that you apply for it, not from the moment you start using it. However, setting up your ibVPN connection is simple and should only take you a couple of minutes. Once set-up, you can connect to any of the servers available under the total VPN plan, such as those in the US, UK, Netherlands, Germany, Canada, France and Switzerland. These servers are only a fraction of those available, should you decide to chip in for the Ultimate VPN that includes 90+ servers spread over 39 countries, proxies in 5 and torrents in 6 of them.
They also offer numerous ways to gain hold of free VPNs through random drawings from their pool of subscribers (10 per month) and purchasers (5 per month).
Listed below is a comprehensive index of the prices based on the region you are trying to access and the type of VPN that best suit your needs:
- Ultimate VPN: Ranging from $10.95 a month to $82.95 for a year.
- Total VPN: Access to a couple of VPN servers in each country, starting from $7.95 a month to $69.95 a year.
- US & Canada VPN: Get access to American and Canadian servers for just $4.95 a month or $36.95 a year.
- UK & Ireland VPN: Get access to Irish and UK servers for $4.95 a month or $36.95 a year.
- EU VPN: Access to servers in France, the Netherlands, Germany etc. for $4.95 a month to $36.95 a year.
- Torrent VPN: Access torrents from Luxembourg and the Netherlands for $4.95 a month to $36.95 a year.
If your VPN needs require more than this, and you would like multiple people to get access to ibVPN at the same time, you might want to look into one of the Multi VPN’s formulas that allow you to connect on the same VPN through one account:
- Family VPN: $19.95 a month to $169.95 for one year.
- Small Business VPN: Per month you pay $27.95 for 5 connections, $49.95 for 10 connections and $99.95 a month for 20 connections. Per year you pay $249.95 for 5 connections, $489.95 for 10 connections and $999.95 for 20 connections.
These different plans are also available in 3 month and 6 month subscriptions.
Payment methods are pretty extensive and secure – hence, they do not accept debit or credit cards on their website. You can also set up recurring payments via 2Checkout for hassle-free continued VPN usage. Accepted payment methods include PayPal, Alertpay, AliPay, Yandex, PaySafeCard, Webmoney, iDEAL via Avangate and Liberty Service.
ibVPN has a severe fraud prevention system – if you are already behind another VPN (oh brother!) or proxy, your account may be flagged as fraudulent. Once the payment is processed and approved a few minutes later, you will receive an email, comprising of pertinent details like your connection information which is also accessible through your account page directly on their website.
Customer Service
The website has a detailed set of FAQ pages, cataloguing installation instructions and exhaustive information of protocols and encryption. Added perk – installation instructions are provided on the website separately for each device, OS and protocol type. Their nine years of experience, put together with the great product they provide, guarantee your satisfaction.
However, for those outliers, ibVPN offers a 15-day money back guarantee; if you are not satisfied with the VPN service provided to you, you can request a full refund within 15 days of your purchase through their user-friendly support ticket system.
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gerald larocque says
Not very good on window10.
Running ibVpn ultimate and wont let me in.
Was planning to buy ultimate on sale but wont work om window10
Sandra says
Service works just fine, customer support good and overall a great service. Some disconnects within the Windows AIO app but if you manage to switch between protocols you will work it out.
Lois.G says
I had problems previously with the Android app being incompatible with my phone, but since the new app was launched, I must say that I’m one happy customer. Now i can connect all my devices so i feel that much safer especially on public hotspots.
Gordan Uros says
I use it for Hulu and it does the job for a fair price.
Edward C. says
My experience with this type of product is limited but am more than satisfied with the overall service.
dudik says
I was unable to use this service even though i bought full package , they made me upgrade from their Standard plan to super upltimate but what I wanted did not work,… they managed to find me a temporary solution but this wont do for me…..
Tom Clancy says
This VPN works great overall, i would love if they would make UK Netflix possible. Yes US Netflix is available but UK has some content US hasn’t. Great service ! Thanks.
Robert says
Must say that I’m pretty impressed with ibVPN’s service. Their speed is very good and the apps are working great. I highly recommend this service provider!
Ric says
The service works fine, I encountered few disconnects but nothing disturbing. It’s a great value for money.
Martin says
Their services is good and customer support is friendly and get’s the job done!
Marietje says
Had no issues with ibVPN, their support is responsive and knowledgeable. Fast servers, great price. Can’t ask for more
greta says
they keep the logs for 1 week!!!
sorry, no go!
Olga says
The ibvpn service is without a doubt the easiest VPN service to set up; since they accept BitPay – it is a safe purchase when compared to others. Highly recommend them.
andy says
This sotware sucks. Yes id does as sometimes apart from other issues it assigns my personal ID. Isnt that opposite to what IS supposed to do?
Those guys need to work harder towards improvment.
I had to reinstall the software at least once in two months. I had som much trouble to get it work sometimes…
So I asked for a refund and switched to invinsibleip.
One good thing was their support.
ibVPN says
Please try the new Windows app. It is much faster and nicer. Let us know your thoughts.
pack eteers says
ibVPN over their NL3 outlet is the best of the best from NYC/USA – that feedback coming after trying half a dozen other paid VPN providers since early 2012. I use VirtualBox, VPNetMon, TrueCrypt, to make my ibVPN work like my own personal PC based seedbox – it’s wonderful.
http://www.dslreports.com/forum/r27825342-
customer tips: best to monitor their blog for when they have a quarterly sale, then buy 3-12 Months at a time. their network seems to work best using OpenVPN 2.2.1 (in both winxp&win7)and their /config files with a password.txt file, rather than ibVPN’s own client or a newer version of OpenVPN. paypal clears through a third party to ibvpn’s Romania base, so your payment anonymity is assured.
Micul Tzu says
I am using ibvpn for a while now because I travel a lot and in some countries (like Turkey, Dubai or China) some of the web sites are not working. Or in some cases the content I get is not the one I need. So the vpn solves this easily.
I had some difficulties in setting up the email while using the vpn but I have received assistance from tech support in solving this up. It is something related to the ports ….
The price is really convenient especially for the 1 year subscriptions.
Barna Szoke says
I think that they’re best feature is the ibDNS service. Now i can watch my favorite series on all my devices (Ps3, Xbox360, PC and LG Smartphone) without any speed loss.
I hope they keep up the good work.
I almost forgot, when i had some minor problems, the support team helped me solve them very quickly.
Great service for such a small price.
Dagger 347 says
I compared ibVPN with Hidemyass and HidemyIP and eventually went for ibVPN because of their focus on providing worldwide access to Hulu (works well with Netflix too though). They don’t have the largest amount of available IP’s, but their servers perform well and the connection is steady and fast.