Main Features of Banana VPN
All of Banana VPN’s servers support PPTP, SSTP, and also OpenVPN. Absolutely no extra software is needed to utilize the Banana VPN services because it makes use of the VPN software installed by default on your operating system. Banana VPN can be used in any country in the world, providing users with access to any website including BBC.com, Skype, YouTube, Google and Yahoo. The only countries that cannot use Banana VPN are Cuba, Iran, North Korea, Libya, Syria, Sudan, Nigeria and Vietnam; access simply won't be sold to customers from those countries. Peer to peer networks such as BitTorrent are not supported by Banana VPN in any country.
Video: Setting up Banana VPN on Windows
The official Banana VPN website offers walkthroughs of how to use the service on a range of platforms and operating systems, including iOS and Windows devices. There is also a very helpful FAQ page which provides information on how to fix common problems that customers face, such as how to use Banana VPN to send and receive e-mails.
Privacy Protection
Your privacy is ensured by an encrypted tunnel through which all of your internet browsing is passed, instead of via your ISP. By utilizing these services, any time you check out a website, exchange e-mail, have a discussion, make VoIP calls, your true IP location will never be evident. Your real IP address will never be able to be seen by the websites you visit; instead, your newly generated UK or US-based IP address will be displayed, removing any possible tracking of your internet activity.
The details Banana VPN requires from you will only be those in relation to payment methods and to identify who you are. The logs kept by the company will only track the logins to the server, the length of your session and the bandwidth used, and the logs will only be kept for two weeks. No information regarding your internet browsing is kept whatsoever.
OS, Device Support
Windows, Mac, Linux, Android and iOS systems are all supported by Banana VPN. Windows 2000, XP, Vista and 7 are all supported, along with iPhone, iPod Touch and iPad support. All the information required for your specific device(s) will be provided by the company when you sign up, with step by step details of how to use the service.
Pricing
A flat fee of $14.99 per month, or $10 per month if purchased for a fixed period of six or twelve month, is charged for complete access to Banana VPN. There are no additional calling charges; outside of your monthly fee, you will not pay any more to Banana VPN. Credit cards can be used to pay for the subscription online, with all payments secured through Plimus' secure connection.
Customer Service
There are two e-mail addresses provided on the Banana VPN website, one for sales inquiries and another for technical support. The company’s owner personally suggests that the organization is going to “respond to all of the e-mails as quickly as possible and even commonly within the hour”. He presents his business e-mail address contact information for issues or recommendations at johnny@bananahosting.com.
Support is available every day of the week, between 8am and 10pm GMT. There is a generic contact form available on the website also, which can be used to initiate e-mail contact with the company for any questions not answered on the FAQ page. Additionally there is a web-based assistance discussion board for customers to help one another.
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