Atlas VPN is a fresh face on the scene, so it’s understandable that there aren’t many features beyond the basic VPN service. However, there are some things that are still worth mentioning. For instance, a lot of praise must be given to the always useful kill switch, which terminates all internet connections if the VPN protection suddenly drops. The kill switch makes the service ideal for any P2P users. Nevertheless, the service is primarily aimed at streaming fans as all servers are optimized for that purpose, with no bandwidth limits imposed.
Connect and Go
VPN services are becoming simpler and simpler nowadays, and Atlas VPN is a great example of that. The app is, as we like to call it, a ‘connect and go’ client, making everything as intuitive as possible by allowing users to simply choose their server and hop on. All the technical aspects are working in the background and the user has no access to them whatsoever. This can also be a double-edged sword, as the customers who like to check or change their settings are left in the dark by an ‘empty’ settings page that misses the most important customizable aspects.
There’s no criticizing Atlas VPN in terms of security, though, as it uses top-notch AES-256 encryption and the safe IPSec/IKEv2 connection protocol. This results in strong, fluid connections, but the service doesn’t provide the option to opt for faster or even more secure settings – a missed opportunity to make user interactivity even better.
As mentioned, Atlas VPN is a rookie in the VPN game so it’s understandable that it can’t compete with the biggest names in the industry just yet. Still, it surely demonstrates its potential through its network of 500+ servers in 17 countries worldwide. Europe has the most locations, but there are also servers in Australia and in different cities of the United States, such as New York, Miami, and more. Singapore is the only representative of the Asian continent and there’s lots of room for the company to expand into Africa and South America too.
We tested multiple servers from Europe and the connections proved to be consistent despite the different speed test results. Quite surprisingly, the New York server proved to be the fastest of our testing session, even surpassing some of the closest European locations such as the UK or Netherlands.
On the downside, though, Atlas VPN suffers from DNS leaks, which is not good news for P2P fans. The multiple tests performed on different browsers and VPN locations showed that this is a persistent problem, leaving our true IP address and geolocation out in the open.
Atlas VPN rules itself by a no-log policy, but the company is based in the United States and so it stands in a gray area in terms of true privacy. However, as mentioned before, the actual service is worth some praise in terms of security as it uses AES 256-bit encryption with the IPSec/IKEv2 protocol. Also, don’t forget that there’s a kill switch feature to account for as well, which can be easily accessed in the app’s settings. Despite all this, we must return to the issue of Atlas VPN’s DNS leaks, as they are the only flaw in an otherwise bulletproof service.
OS, Device Support
One of the best aspects of Atlas VPN is the fact that it doesn’t impose a limit on the number of connections for a single account. This is more relevant than it seems since an entire family can benefit from the service on different devices without having to purchase multiple licenses. This is especially good considering that Atlas VPN doesn’t support router configurations.
Desktop users can download Atlas VPN’s apps for Windows 10 and macOS 10.13+, while mobile users will need at least versions 5 and 13 of Android and iOS, respectively. This grants the basic device coverage and is good enough for most customers, but the company promises to improve in the future and it’s already working on a browser extension for Chrome.
This is where Atlas VPN truly shines, as the price to pay for this service is surely attractive to many potential users. There are three plans to choose from and the only difference between them is the length of the subscription, meaning users who subscribe for a month can enjoy the same full service as those who purchase long-time plans. The most affordable option is billed at $50.04 every three years. This translates to a monthly cost of only $1.39, a price that is hard to match even by the industry leaders. The other options are monthly and annual plans, costing $9.99 and $2.49 per month, respectively, which customers can pay using credit cards or Google Pay.
No matter which option suits you best, all purchases include a 30-day money-back guarantee, giving you a full month of risk-free testing. Speaking of which, Atlas VPN even allows potential clients to make their own conclusions before purchasing the service by offering a free version. While there’s no time limit for using this version, it’s severely limited when it comes to the VPN network, with just three locations available: New York, Los Angeles, and Amsterdam.
While newcomer Atlas VPN can’t be criticized in terms of what the program actually delivers, the same cannot be said when it comes to customer support. Not that it’s bad, or our questions weren’t answered, but the options available are very limited.
Through either the official site or directly via the app, the help center is composed of the FAQ page alone. Sure, this is quite an extensive page with pretty much all areas covered, but it shouldn’t be the only option. Customers who read an FAQ answer or explore the less visited areas of the site will eventually find a support email address – something that should be more visible for quicker assistance. Other than this, Atlas VPN can only be contacted via its social media pages including Facebook and Twitter.
Stepping into a well-developed and structured industry is never easy, but Atlas VPN proves that there are opportunities for new providers. This simple service is perfect for streaming fans who want to overcome online restrictions and watch their favorite content quickly and without any complications. It delivers a simple and very intuitive app for computers and mobile devices that makes it easier than ever to jump between the various locations and countries. The very attractive price along with the unlimited bandwidth and unlimited number of connections are some of the biggest highlights of a new provider that – even if it still has some rough edges – shows positive signs of having what it takes to grow and make a name for itself in the harsh VPN industry.
- Intuitive multiplatform apps
- Unlimited bandwidth
- Optimized for streaming
- Consistent connections
- Excellent pricing
- Free version + money-back guarantee
- DNS leaks
- No connection customization
- Few customer support options
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